C

Chris Jones

4 years ago

Good day folks. Google is a popular company and I ...

Good day folks. Google is a popular company and I am grateful to be allowed to comment on this business in this way. Please do not use Don's Towing in La Crosse. As you can see from other reviews Don's towing knows nothing about honesty or customer service. When you're treated poorly as my I was, reviews allow us to voice our experience so others can see the truth. I wish no one be treated the way Don's treated me during the aftermath of my step-son's tow. As a consequence to Don's, people see these posts and it drives away business, which I'm sure is frustrating for them. However, this is what makes this country great, a chance to have a voice. Amanda, the owner, a suggestion would be to start treating others as you want to be treated. Every negative post on here is followed with a reply from Amanda trying to vilify the customer or explain the poor actions exhibited by the business. Please just stop replying this way. You aren't remedying any of the problems customers are complaining about. Until you start attempting to make right what honest people complain to you about your practices, my hope is that your business experiences less customers due to these reviews. I want no one to have an experience as poorly as you treated us. Like others on here, I warned them I would post these truths on online review boards. They don't care. They had a chance to make things right but declined to do so. Potential future customers, use these reviews as your decision maker! Thanks google users for reading!!!!

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