Chloe Cheng

Review of West Edmonton Mall & Fantasyla...

Not impressed. For the hefty price this hotel has,...

Not impressed. For the hefty price this hotel has, it sure as hell does not live up to it. We arrived at 11.00am in the morning thinking we could ask for an early check-in. But NO the hotel front desk made sure that was not gonna happen. We were promised a call as soon as our room was ready but, SHOCKER! The call never came. We went back at 3:00 and it still wasn't done! Aren't the guest suppose to check out at 12:00? which room takes 5 hours to clean?! am definitely not coming back.