Ada Si

Review of Alliance pour la Santé Etudian...

I do not understand completely the negative commen...

I do not understand completely the negative comments here and I am a critical, negative person! It is not the easiest system, I agree, but it is all online, at least! Yes, they take longer sometimes to answer emails (and I am an email person, so not ideal), but I always had good phone service. During summer 2020, no, they were not available and it was frustrating, but nor is Manulife, my work insurance, responsive these days, so something is going on with work from home and covid (beyond their control). My bank, too, is slow to answer, which is new. Also, my doctor complained that his secretaries were slow or making mistakes - so it is a global thing? We do not live in the best times of our lives, do we? Anyway, I withdrew from my insurance coverage on the site of my school (UdeM). Can you not go through the site of your school? Also, they do not themselves process the claims, but it is Desjardins, so they are an intermediary and they depend on these Desjardins people who are slower to answer and sometimes make mistakes in my claims... I am more frustrated with Desjardins than I am with them LOL but I am taking a chill pill and accept that it is an unusual time...