Dominique Tan

Review of Dealer Spike

We have been with this provider for over 5 years. ...

We have been with this provider for over 5 years. They started with great customer service and support. Since some time now account managers change all the time and service support continuously decreases with a complete lack of communication and nothing but excuses. Which has led to our company cancelling their services all together. BEWARE of auto-renewing contracts that they never once disclose in any conversation but choose to enforce when you try to leave. I would never recommend this company. Not professional, bad service and absolutely NO ETHICS. Time will catch up with their lack of caring and commitment to their dealers. ANSWER to reply: IF YOU CARED AND DIDN'T WANT TO MISLEAD ANY DEALERS THEN WHY IS THIS A RE-OCURRING THEME in your negative reviews spanning over a year? CLEARLY not the case. Keep posting standard non authentic replies - surely no one will catch on to how your company operates!