Mark (the plummer) came out 3 times during our rem...

Mark (the plummer) came out 3 times during our remodel and left a mess each time!! He did not adjust the shower head pipe correctly when he put the walk in shower panel in and we had to call and have him come back to fix it. He also did not install sealant after installing the shower kit. He said it did not need it because the shower panels interlocked. My husband and I did not think that was correct due to water could go behind the panels so we had to have the drywall technician seal all of the corners. Mark also used our hand towel to clean up some of the debris in the shower on his first visit and the towel had to be thrown away!! He also did not contact us to let us know he was on his way on two of the visits and spent a lot of time on his cell phone during his first visit. One of the hardware pieces had to be ordered and he only kept us informed on the part when we asked him when he was here. We had to follow up thru John Moore. This was an expensive remodel and you expect to have a great experience but it was terrible!!! We will not use them again or recommend to any of our friends or family.