Tyler Visser

Review of The Kahului Ale House

The owner of this establishment has barred me from...

The owner of this establishment has barred me from visiting because I gave a bad review. I understand his point, since I am a former employee and seperated on bad terms nearly 8 years ago. I do still work in industry and could be conceived as "slandering the competition" or whatever. So... Let me elaborate on my last visit.

I walked in at about 1840 last night (Saturday, 10/10/20). My girlfriend and I sat at the bar and waited for our drinks patiently maybe a few minutes. A lone bartender (Niki) seemed overwhelmed, maybe I'm wrong, there were about a dozen people on the bar. She made her way around, got my drink order (Modelo Especial for me, water for my girl). Got my beer, waited a few minutes for water and a menu. Then we waited maybe 10 minutes or so for our food order to be taken and a non alcoholic beer for my girl as she's not drinking right now. Niki had to track down another employee to ask if the even had a non alcoholic beer, which they do (they carry Buckler). The Cobb Salad is amazing, as always. The calamari and chicken tenders both feel way over breaded and possibly double fried. Not sure on either. I prefer to eat my calamari with chopsticks, so I had to flag down another server to get them. When our food arrived, I was ready for another beer, which came in pretty short order. As we neared the end of our food, I finished my beer and was ready for another. My glass sat empty for 7 minutes as the bartender walked past me, no less than half a dozen times, not even looking at me. So, I decided I wouldn't have another. I asked for my check, which popped up instantly. My total was $54.54. I paid with a hundred dollar bill. My received change was $40.46.... hmm.... I asked Niki to come back and count my change again, she did, and acknowledged that it was incorrect. She gave me the rest of my change and I left a poor tip to match the poor service.

Now with all that said, my review of one star might be unfair. In fact, the poor review was solely directed at the bar service. I will change it to 3 stars because the food really was ok, they do have all those really nice TV's and the restrooms are next level.

So, Brad, if you feel the need to 86 me, that's fine. But, here's your explanation.