Faith Richardson

Review of Autonation Toyota Thornton Roa...

This is the absolute worst dealership that I have ...

This is the absolute worst dealership that I have purchased a car from or gone to get service done on my Toyotas. They never thoroughly check my car. When I do come for service, the wait time is too long for what needs to get done. You would think with the wait times being so long, the car wash and vacuuming ask for would get done yet it doesn't. Never! I just purchased a car from them mid-October and had to take it back twice since for different issues with the last being a bad battery that I had to shell out over $100 to get replaced. The blessing was the associate took off money because he felt bad for us. Furthermore, when I purchased my car, all but one of the crew working the deal was unfriendly. They never smiled and did not appear remotely concerned with my husband and my best interest. They just wanted to give me any old APR and keep it moving. This place sucks! There needs to be training on politeness and customer service because obviously they are missing the mark.