Just got back from 2 weeks in Orlando. Holiday was...

Just got back from 2 weeks in Orlando. Holiday was fab had the best time. The Coco key hotel is a perfectly standard hotel, I particularly enjoyed the waterpark and pool especially as it's open until 10pm. The room was a good size however we had a double bed when we had book a twin room. This wasn't too much of an issue but there were just some things that made the stay uncomfortable. The air conditioning seems to have a life of its own and is so loud especially at night. On the last day (8/10/15) we went to universal studios and on return my phone charger was missing. I know exactly where I left it and although it's not really valuable it was an inconvenience as I had to go and buy a new one. I told reception staff whose attitude was appalling especially as I wasn't complaining and were unhelpful when I asked if there was a spare USB cable to charge my phone. This unfortunately took the shine off what was a lovely holiday and the shuttle service to universal and the other parks is fab. There is also a shuttle to Disney world for a fee of $15 return pp. The i ride trolley is also convenient. Beware of certain staff at the ticket stand opposite main reception who try and make out the only way to Disney world is via taxi as it 'takes 3 hours on the bus'. This is not the case at all. So overall a lovely stay but just beware to lock up any valuables as if things do go missing you are pretty much on your own as far as the staff are concerned which just let the hotel down for me. The maintenance guy on the other hand responds promptly to any problems and is very courteous.