Overall I will give them 4 stars but they really f...

Overall I will give them 4 stars but they really failed the first night. So for the positive stuff. The last renovation was done pretty well. So even though it is an older casino it feels much newer and looks nice. The pool area with the shark tank is fantastic! A very cool experience. They have some good restaurants but all If them charge a premium whether deserved or not.

The first night failure. When reserving we paid an extra $40 for the VIP service to make sure we d get what we wanted. Well when we got there the didn t get us adjoining rooms so they offered to waive the charge. Hum, so they gladly take your money and if it conveniently works out, with no extra effort on their part, and you get what you want then your none the wiser. However, if it doesn t conveniently work out they ll just give you your money back. Nice little scam. Then we had the unfortunate meeting with the manager which could have cared less if we were happy or not. She even said to us if I could build you a room I would but I can t so... . She needs to be demoted and stuck in the laundry room where she can t talk to guests. The regular staff were actually trying and much better at customer service. So we had to wait until the second night and move rooms to get what we needed.