My experience with Tar Heel Basement's representat...

My experience with Tar Heel Basement's representative, Tim, at our initial home visit was excellent. Tim was proactive in looking for foundation/waterproofing issues based on his experience with older homes, and he spoke knowledgeably on every problem/solution discussed. Specific details were not left to general hypothesis, but were discussed directly and clearly. For one basic example, we have water seeping in through concrete blocks. Tim diagnosed the issue, explained the physics credibly, and showed why weepholes draining into an interior footer-drain would help relieve pressure and leaking on the wall. This type of thorough conversation left me, as the customer, aware of my choices and their consequences, without undue fear-mongering or over-reliance on unverifiable promises. Even so, I would be comfortable relying on Tim's word, as his integrity is evident in his honesty and the way he watches over his promises. We are waiting on an engineer's report before we decide which company to go with, but you should certainly give Tarheel Basement a chance. They have an excellent array of solutions for any waterproofing problem (some of which are exclusive to them). I have thoroughly researched and had visit four companies, so I can say Tarheel Basement should not be left out. Their staff, breadth and quality of solutions, flexibility in financing, and warranties are all stand out.