Tito Herrera Review of RockAuto, LLC
I ordered a rear fuel tank for a 1993 ford f150 an...
I ordered a rear fuel tank for a 1993 ford f150 and when the tank arrived and I was ready to install the product I discovered that there was a gash in the metal that was on the seam of the tank, when customer service was called and informed about the problem it was met with a matter of fact attitude and I was told that I would have to go online set up a return refund. Then in order to get my Item promptly I would have to purchase a new tank out of pocket and wait for up to two weeks for a refund from the first purchase of the bad tank .. When I explained that I didn't like that I had to put more money oil of pocket due to their error I was told WE ARE FIXING THE PROBLEM AND PAYING FOR THE SHIPPING, but still I'm out of pocket twice and still with no useable product. This consumer will not use ROCK AUTO again for parts to any of my vehicles.
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