M

A very happy customer right here! My AC went out (...

A very happy customer right here! My AC went out (it was 15 years old and kept freezing up), and I needed one right away! This Texas Heat can be beyond unbearable! Raymond came to my house on a Thursday and was very informative about the selections of units that would be best for my home. I made my decision and I asked, When would it be possible to get the new unit put it? He said, I ll have it here tomorrow between 8:30-9:00. (am)
I was somewhat surprised since this time of year (June) is busy for any AC company.
Friday morning came and I received a phone call from A1Air at 7:30am saying the guys were on their way. They were coming from Lewisville, so they got to my house a little earlier than they said, but I was fine with that.
JOSE and IVAN!!! These young men rocked!!! They were professional, knowledgeable, and very informative!! Any question I had, they answered it without hesitation. Since my last unit was not up to code compliance (I didn t know this until they told me), they had to do quite a bit of extra work in order for my unit to be in compliance.
I can t thank these men enough for all the extra work that they did!! They explained everything that they were doing and why. They worked diligently, effectively, and efficiently with such great attitudes. They were a joy to be around!! I will definitely refer A1Air to anyone, and I will definitely refer JOSE and IVAN!! I ll be requesting these two guys when it s time to get my duct work cleaned out! My whole experience from start to finish was absolutely fantastic!!!

Comments:

No comments