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Peter DiDomizio

3 years ago

AMAZING SERVICE! I generally do not write reviews...

AMAZING SERVICE! I generally do not write reviews, but felt compelled to do so. I shipped them my $1,100 Yamaha Receiver in need of repair. UPS shipped the package and when it arrived, it was visibly damaged. UPS was not helpful in assisting with a claim; however, Sal from TAP was super acknowledging and supportive of the process. About a week later, Sal called me to tell me they would repair the damage at no charge, then make the warranty repairs and ship it back - avoiding the claim. Shame on UPS! That is going above and beyond in my eyes! Thanks Sal and team!

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