I stay there new year very difficult to get the wh...

I stay there new year very difficult to get the whole family together for the new year first year all my kids are out of college decided to buy the new year package for a new year party I had nothing but problems since the day I arrived Unfortunately most of the Hotels in Tahoe were sold out so I had a choice but to stay I tried to contact the hotel manager numerous times Left a message and my phone number never received a call back bistro was understaffed no chef on duty and the new year party was a big disappointment . Such a beautiful hotel and location unfortunately miss manage to the highest level.