Clarence G

Review of Al Spitzer Ford

BEFORE PURCHASING A CAR, ESPECIALLY at this locati...

BEFORE PURCHASING A CAR, ESPECIALLY at this location THIS IS A MUST READ !!! LITERALLY JUST LEFT THE DEALERSHIP AT DEFCON 5

Recently purchased a certified Fusion 1-2018. PURCHASED an EXTENDED [BUMPER TO BUMPER] WARRANTY.

FORD cars are made currently made with DEFECTIVE ALUMINUM lug nuts...that is covered with a thin "thimble" like hexagonal chrome cap cap...the aluminum will expand and contract with weather and are more prone to degradation from Salt and abnormal wear and tear. THEREFORE WHEN any tire service wants to remove the tire for any purpose there is a risk that the aluminum lug nut may become stripped and unable to be removed. There is a CLASS ACTION lawsuit nationwide to address Ford's negligence. HOWEVER THE MOST DISTURBING ASPECT IS THE BUMPER TO BUMPER WARRANTY WILL NOT COVER THE LUG NUTS REPLACEMENT.....NOT EVEN ONE OF THEM!!!!!!!!!!!! i JUST RETURNED FROM SPITZER AND ARGUED WITH THE SERVICE MANAGER [who is knowledgeable about the class action suit and knows the engineering is defective] FOR 30 MINUTES...

DO NOT BUY A FORD PRODUCT UNTIL YOU HAVE THE DEALERSHIP REPLACE ALL THE LUG NUTS ON THE CAR WITH CHROME LUG NUTS SO THIS PROBLEM CAN BE AVOIDED...SAVE YOURSELF THE HASSLE OR GO TO ANOTHER DEALERSHIP WHO WILL....