Allison Mowrey

Review of Dogtown Cincinnati, LLC

We have been taking our dogs to Dogtown for more t...

We have been taking our dogs to Dogtown for more than 5 years. With that said, we just used them for boarding and I was very displeased with the care. After 9 days of boarding, my dog came home painfully thin. She s a 12.5 lb dachshund and lost 2+ pounds while she was there (weighed 9.8 pounds when we weighed her the day we got back). You can literally see her ribs and spine. She has also been vomiting all of her food. The facility was pretty flippant about my concerns, and said she ate all of her food and did not experience vomiting while there. They also said they ran out of the food we brought and had to give her "house food". I know for a fact my husband counted out 14 days worth of food (and we were only gone 9), so I'm not sure what the issue was. Regardless, I would have expected them to call if they ran out of food and to have taken my concerns about her weight seriously. In addition to this incident, they said my other dog ran out of his anxiety medication two days prior to us picking him up (again we counted the number of pills prior to dropping him off, so they must have doubled up doses on a couple days). Again, no call and they did not seem concerned about it when we discussed it at pick up. Ultimately, I would never trust Dogtown with boarding again.