I worked with Diane. In the midst of the busy enro...

I worked with Diane. In the midst of the busy enrollment period she was very patient, informative and pleasant. We turned over every rock regarding the program I was most interested in. I would have given VelPoint 5 stars based on her performance alone however she could not tell me anything about Kaiser/Group Health plan because they are not contracted with them. A perfect company (5 stars) would be able to help me decide between the major players. Still, Diane said after I had done my own research on Kaiser to please call her back if I chose one of the plans she represented. I was so happy with her I made the effort to do that.