So many issues, where to start? How about this: it...

So many issues, where to start? How about this: it's 2019, get an online payment system that actually WORKS. It is absurd that I pay a $2.50 fee every time I pay my bill online for a service that doesn't even work. My December 2018 water bill was due on the 26th. I made my payment online on the 21st. The payment wasn't posted until December 31st. This caused ACCWBO to charge me a late fee. I had to show up in person to their office with my bank statement showing that I had payed my bill five days before it was due. Also, ACCWBO was aware of a leak at the meter in front of my townhouse for over a YEAR and did NOTHING about it until the Friday before Memorial Day weekend, when they shut off my water without notice and told me they wouldn't turn it back on until I presented them with proof that the leak had been fixed. Not only are the employees at ACCWBO clueless, it's as if they make decisions with malicious intent to make customers' lives a living hell.