Robert Ko odziej

Review of Kents Cavern Ltd

Went there with a plan to see the caves. We've ord...

Went there with a plan to see the caves. We've ordered a coffee and paid at the bar. After we've got our coffee brought to the table, we've asked for some ice cream. The waiter took the order without any problems. Next minute, some guy runs out to us, telling that 'this is a self service restaurant, and we need to pay for our order and pick it up ourselves at the till, as the waiter has got more important stuff than looking after you two' .... Well, if we were told by the waiter at the time we made the order to come and pay at the till, that would be no problem. But the manager (I guess he was) running out and rudely having a go at us, is unacceptable. Seems like being a customer you deserve the worst treatment for taking up their precious time. So we have half drunk the coffee (not the best) and had some of the ice cream (meant to be with fruits, had a frozen cubes of something colourful in them) and left without seeing the caves. Will never go back. Avoid the restaurant. And if you go, make sure you wash your cups afterwards to not take up any time of the personnel.