Makeda M

Review of Benihana

Very unprofessional! I called to make a reservatio...

Very unprofessional! I called to make a reservation for a birthday party for a large group. I was instructed to fill out the form online for parties larger than 10 people. I was informed I would be notified within 24 hours upon submission. I called the following day to find out how things were going. A very nice hostess informed me that the manager was busy at the moment but would contact me in a few hours. She was nice enough to give me information about the reservation process for large groups. She even took down my name and my number and said he would get back to me! However, with all that be said, I never received a response to my request and it is now going on the 3rd day! Sad because I actually came here for Mother s Day several years ago. Unfortunate that they treat customers this way!