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Stacy Swimmer

3 years ago

This is by far the worst customer service that I h...

This is by far the worst customer service that I have ever received! I ordered shutters for my living room in May. I was told that my order would take 3-4 weeks. It is now going on over 3 months. I can not get the courtesy of a return phone call! I can not get a representative to respond to my emails! My order seems to be stuck in limbo! I have paid over $2000 for shutters that I did not receive! This experience has been beyond frustrating! I would never recommend purchasing window treatments from Empire!

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