AAS Larimer Leasing

Review of Gang Groove Entertainment

I was amazed at the service we received from Groov...

I was amazed at the service we received from Groove Entertainment this Spring! We ordered DirecTV from them for a 131-room hotel that we recently purchased. They gave fair pricing for our new system (a COM2000); and within a week the components started to arrive. We set them aside for their installers who joined us on time a week later. Our hotel is a beautiful vintage building in downtown Cheyenne Wyoming. Of course it had years of old cabling, drops, and splices. The Groove team cleaned up the legacy cables, installed new and more modern stuff, and tested everything to be sure that it met modern standards for carrying hi-definition signals. They were able to do all of this while the building was occupied! Our guests didn't experience any outages. When the time came, the cut-over was almost instantaneous. Very smooth. It was a pleasure having the Groove personnel in our building. When the job was complete, their head man spent two hours training us on the system. I really like that they spoke at my technology level! Thanks to James, Ryan and several other Groove staff. In the two months since the installation was accomplished, we've had a few occasion to call Groove with questions. Their technical support was prompt and thorough. We ordered some other services from Groove recently, including a dedicated channel for the hotel and some music systems. We anticipate the arrival of the installation crew with confidence that they will do another stellar job!