Maria Betancur Review of Aqua Day Spa
Very relaxing day at Aqua! I am from Miami but was...
Very relaxing day at Aqua! I am from Miami but was in town visiting family and I was given a full spa day as my Valentines day gift. It included Mani & Pedi, facial and 60 minute massage. When the Spa called to confirm my appointment, they told me they didn't do dip powder for nails and that is what I typically do so I asked if I could substitute the mani for anything else, at which point he advised that I could change my manicure and extend my massage to 90 minute. Very accommodating! at check out they then told me I had a balance of $30 for the difference. This wasn't something that was said to me over the phone so I did express, as constructive feed back, that they should tell the costumer that there is a difference in price to extend your massage versus the cost of the mani, specially when they are coming with gift cards all paid for. Manager over heard and she immediately told front desk to scratch the $30 and said to me "We just want you to be happy". Talk about costumer service! As far as the services, all the staff was extremely attentive and friendly. Aqua pedicure was amazing, and the massage is one of the best I've ever had. I really mean that. Jeremy applied just the right amount of pressure and got rid of all my knots. Didn't walk out sore. I was feeling extremely relaxed and recharged. Being from Miami where there are so many spas and services, I can be a bit picky but Aqua the Day Spa absolutely met all of my pickiness. Thank you so much for such great experience.

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