The entire team from the call center to the servic...

The entire team from the call center to the service technician was excellent. The call center called me twice to update the time of the technician's arrival. The technician was friendly, knowledgeable, and straight forward on the issue and the repairs. Given the late hour of the night, he followed up on the units the next day and showed up when he said he would. Totally satisfied with the team and will use them again in the future.