If this company depended on the satisfaction of in...

If this company depended on the satisfaction of individual customers and didn't have contracts with large employers, they would be under. I've had a "confirmed" order for a few shirts that I need for work for 3 months now. Several times in the past when I've called to check one order, ill be on hold until the call disconnects. I feel bad for their customer service reps, if they do answer the only thing they can tell me is "sorry sir, we moved warehouses recently, everything is on back order" they have to take the brunt of it all when this is clearly a representation of incompetency in leadership all the way to the top.