John DemczukReview ofMontefiore Bar
UPDATE: I really appreciated the speedy response t...
UPDATE: I really appreciated the speedy response to my concern and their rectifying the situation. 5 stars for great customer service.
I want to preface my review with the fact that I've been to the brewery several times and had an excellent time. The beers are excellent, the staff has always been really nice and I have received great service. Tonight, however, I had an experience I cannot go without sharing. I went out with my wife and two friends (all of us fans of the brewery) for a few drinks. After sitting and getting a card game going, we were approached by a gentleman letting us know karaoke was starting (less than an hour to last call) and we would have to sing. Even when some other patrons sang and others were visibly upset that the karaoke was happening and took the place of the sports on the TV, he persisted. We graciously told him we would not be participating, at which point he continued to interrupt us and overtake our conversation (through a number of times when we insisted that we were not interested and were very forward about wanting to be left alone), to a point where we got so fed up we closed out our tabs and left. As much as I enjoy the brewery, this experience insures myself, my wife and my friends will NEVER come back on a Saturday or Monday (when the karaoke goes on) if ever.

Comments: