James Crook

Review of Lifehouse Destination Spa

I booked a spa bed and breakfast break for my girl...

I booked a spa bed and breakfast break for my girlfriends 21st birthday and Valentine s Day. Included in the deal was cream tea and a back, neck and shoulder massage for both. Also prior to arriving I had arranged for a birthday card to be in the room and a dessert brought out at dinner.

On arrival to the room there was no birthday card.



At dinner the dessert was forgotten.

The next morning we had our treatment. When we booked in at reception for a back, neck and shoulder massage the receptionist told us that this was not actually a massage! It was a wellness treatment for people with serious illnesses and is a touching treatment. This was not explained on the phone when I booked and we both looked like idiots stood there as two healthy 21 year olds!

This was meant to be a special weekend for Valentine s Day and my girlfriends 21st birthday but we ended up feeling conned, cheated and let down.