Vidu Feodor

Review of bunq

Sad story here.

Sad story here.
I've opened a free account and upgrade it to pro . After one month i have decided to stop the pro subscription, but not only that it's so complicated to get to that subscription menu and disable it with the app, but they also charged me for the second month as well while the month wasn't started yet.
After one month of free subscription my account shifted from free to pro all of the sudden on it's own. It was weird so i've haven't deposited much in that account, and i've done good because my account got hacked and used to pay for some services to messagebird.com . This company refused to refund the payment and the bank advice me to go to the police. End of story! Money were gone. I had to change twice my security code on the app, just because it wasn't working anymore. I never forget my codes btw. It was definitely the same user hacking into my account! First hacking attempt i have reported it but i got nothing back, and apparently the bank hasn't done anything to stop this from happening again. After the second one i've just decided to close my account.
I have bank apps from my other accounts on my phone, and use them daily since few years but they were never hacked.
I even have a free Revolut account and card, and i have never had troubles with it.
The reason i went for Bunq was because i could send sms with payment links to my clients.
Not only that i will never even consider going back to bunq but i will not even pay any bill to such bank.