Leah Krafchak

Review of AllCare for Women

I was a patient here for 14 years. Yes, FOURTEEN y...

I was a patient here for 14 years. Yes, FOURTEEN years. If I could give less than a star, I would. You d think with the name All Care for Women , they d treat women with respect and empathy, sadly they do not. The practice was great in the beginning, but over the years, things have really gone down hill. Every time I found a nurse practitioner I liked, she had left the practice by my next visit. One of the doctors I saw a few times made me very uncomfortable, as if gynecology appointments aren t already uncomfortable enough. I asked not to be placed with her, and sure enough, my next visit they placed me with her and said my preferred practitioner left the practice, as if there was no one else I could see in the entire practice. I had to tell them a second time that I did not want to see her.

Each time I was in the office, the receptionist was downright rude, as if I d wronged her personally in some way. I always let it slide, thinking maybe she had a bad day, but it was like this every single time. She also seemed to pick and choose which patients to be rude and condescending to, and which to be polite to.

I recently became pregnant for the first time, and when my husband and I visited the office for my first sonogram, the receptionist was again very short with both of us and condescending. My husband even commented on her attitude. The nurse who did our sonogram was short with us we well, didn t seem interested in any of my questions, and just rushed us out.

I ve called multiple times with medical
questions, bloodwork questions and important medical concerns. Either I get no call back, or the person who calls has no information and has to then ask the doctor and call me back a second time, if they even call me back the second time. Being my first pregnancy, I have a number of questions and concerns, which were brushed off. The only doctor who treated me with any respect was doctor Morrison.

A friend of mine has been going to her obgyn for 13 years and has never had a single poor experience. After sharing just a few of my concerns with her, she urged me to change providers. My only regret is that I didn t make the change sooner. When I called All Care for Women for my records, they insisted the easiest and fastest way for me to get my records was to pick them up in person. There was no mention of a charge, but of course, there was. When I walked in, the rude receptionist asked me why I wanted to leave. I said I was uncomfortable and found somewhere else I felt a lot more comfortable. Her response wasn t empathy or concern, it was k there s going to be a charge per page for your records . I paid the charge and when she gave me my records and receipt, she said nothing. I had to ask, so is that it? She said yup. And that was the end of my experience. Doesn t matter that I ve given them my business and trusted them for 14 years. You re just a number.

I m sure I ll get some generic apology in response to my review, just as all the other poor reviews on this page. Just to let you know, you should have tried a little sooner to make things right, and maybe I d have stayed. I m finished with All Care for Women, and finished being just a number.