My boyfriend and I worked with Charlie twice in th...

My boyfriend and I worked with Charlie twice in the last 6 months. Although we didn't end up buying a car from Grappone (I decided to postpone for a few years, boyfriend bought a used vehicle that he had to travel far to get what he wanted) we had a great experience. Charlie is always smiling, very patient, knowledgeable and helpful. He asked when he could follow up and did as we agreed. No hassle, no pressure. Everyone we encountered was friendly and helpful.