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Quite possibly the most unorganised place I've eve...

Quite possibly the most unorganised place I've ever been to, which is a shame, because the food is actually quite nice (once it turns up an hour and a half later - best wedges I've ever had)

It takes a lot for me to leave a review, but this place was just exceptionally poor from start to finish. As part of a TrailHopper tour, we were told on arrival that our table had been given away, even though we arrived on time and had been asked to pay a $50 deposit. Then there was the 20 minute queue to order food because the same person taking food orders was doing wine tastings. Then finally the hour and a half wait for food. Just because you have a lot of space, doesn't mean you have to maximise it at the cost of customer satisfaction, or if you do, at least staff it sufficiently and empower those staff to make decisions, instead of deferring to a Manager every time.

This event was advertised on Facebook as being 'sold out' - if you knew it was going to be that busy, plan for it. Food is decent, everything else is pretty average considering the cost. Like I say, it takes a lot for me to leave a review, so I'd take on board the more negative comments than the positive ones as that is likely the experience you will have (perhaps more so on a weekend than weekday)

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