RE360 is one of the worst companies I have ever ha...

RE360 is one of the worst companies I have ever had the displeasure of interacting with. A mere 3 months into our lease, they started insisting on showing the house to future possible tenants. I'm assuming they did this as a means to try and convince us to resign our lease sooner rather than later, but all it did was interrupt our daily lives and irritate us. Despite the fact that they had to give us 24 hours notice before these showings, multiple times they showed up unannounced or with less than 24 hours notice. During one of these showings (done by different people who all seemed to have no knowledge of the property), the guy asked ME for certain details about the house. "There's a washer and dryer here, right?" "How do I get down to the basement?" ...Shouldn't you know this information about the property you are trying to get tenants in? Pathetic.

The house we rented was listed as having air conditioning, but it didn't work. They never fixed this, instead giving us a one month deduction on rent to buy our own window units for a house we were told had air conditioning. Another fun detail: they continued to list this property as having air conditioning. Yeah, straight up lying about your properties is a great way to keep tenants!

They aren't much help in the winter, either; on what was probably the coldest night of winter (with temperatures around -10), our heat stopped working. A maintenance guy came, but he told us the filter was dirty and that he couldn't change it until morning, and he left.

Oh, and once, a windowpane randomly shattered. They replaced it, but the window itself would never fully shut, meaning one of the bedrooms had absolutely no hope of ever being a comfortable temperature.

RE360 also does not plan on giving you your full security deposit back. Doesn't matter whether you actually caused damage to a property or not, they'll find an excuse to keep most of it. As if that isn't scummy enough, I'm quite certain this money doesn't go to property maintenance. Two friends of mine lived at this property for a year before I moved in. They had a dog and paid a very hefty pet deposit, which they did not get back. I moved in immediately after they moved out. After RE360 decided to keep their pet deposit, though, no cleaning was done. Nobody ever came to shampoo the carpets that their dog supposedly ruined. Clearly, this money was pocketed.

As for me and my roommates' security deposit, they initially decided to keep over half of it. Some of these deductions included $270 to "general cleaning" (just can't help but wonder what "general cleaning" means and how it costs nearly $300??), and $100 to landscaping, when the only "land" that was on the property was a small patch of flowers next to a concrete patio. All of the deductions to our deposit are just baffling, given that we left the house in pristine condition compared to what it was when we moved in. We followed all move out instructions, patched and painted any holes in walls, had the carpets cleaned like we were told to, and yet they still saw it fit to keep most of our deposit.

RE360 is probably one of the worst companies you could rent a property from. They're disorganized, untrustworthy and scammy. They don't maintain their properties, they aren't easily contacted, they DON'T plan on giving you your security deposit back. DON'T RENT ANY PROPERTIES FROM RE360 if you don't want to get scammed.