These folks are seriously AMAZING! I'm an avid ga...

These folks are seriously AMAZING! I'm an avid gardener and have bought product for several years from Swanson's Nursery. This year for my 60th birthday I purchased a Japanese Katsura Maple that didn't make it (hope that's not a "sign" for the 60th :)) Sent Swanson's the receipt number with an explanation and they did a FULL CREDIT of the cost of the maple. This is customer service (and I do seminar's on same) above and beyond. Yahoo to a great organization!!!!!