splash man

Review of Gold Medal Service

I have been a Gold Medal client for many years. Th...

I have been a Gold Medal client for many years. The work has been ok sometimes we have had to call them back but overall we were satisfied customers until this last experience. It was a big job and we agreed to financing. Since the techs are also salesmen they should have a basic idea of what financing will cost, but he didn't let us know.We were blown away when we heard financing would be at 21% Imagine being a retired couple with a fixed income finding money to pay for that kind of financing.
we have a contract for them to service our major appliances. The tech came to service our central air and looked at our water heater. He said it was old. My husband asked how much to replace it. He said $2000. I said wait a minute we also have a contract for PSE&G to check our major appliances. They came out checked it and said it was ok. If we wanted it replaced it would cost $1000. Why the 100% difference? Makes me suspect all their pricing.