Barbara Koich

Review of Ejaz Kamboj MD INC dba The Sle...

Dr. Kamboj himself is fine. His staff at the N Bu...

Dr. Kamboj himself is fine. His staff at the N Buffalo office is the worst! It's been a LONG time since I've run into such poor customer service at any doctor's office! They have terrible phone manners. Not one of them has ever identified themselves when you call and speak with them. They can't tell you if you need a referral (or not) for subsequent treatment by other medical professionals, they can't give you ANY estimate of what your co-payments will be and when you offer to pay whatever co-payment is due after the procedure (echo cardiogram and sleep study) they have no idea how much to charge you! This staff is so incompetent that I doubt this office is profitable for Dr. Kamboj. I think he needs to fire the office manager and hire someone who knows how to run an office and staff. Dealing with the staff to schedule an appointment and/or follow-up after the appointment is such a headache that we don't plan to go back to see Dr. Kamboj. Dr, I sure hope you read this. Very disappointing experience.