Damion Anderson

Review of Toyota Of Easley

3 star because the service on my vehicle was great...

3 star because the service on my vehicle was great, but the actual customer service was sub par. I dropped my vehicle off for a recall, oil change, new tires, and tire rotation. Glen was extremely professional and took of me. However, I was called before 5pm and told a ride would pick me up (they provided a shuttle back to my house since my car was there all day). No one came to pick me up, so I called back and the service department was gone for the day. Some manager finally got someone to pick me up and was obviously frustrated when he had to check me out. I'm typically super laid back, but I didn't care for how the manager handled the situation. I would recommend this toyota service shop over others in town, but this isn't the best Toyota dealership I've been to.