Beautiful place, friendly staff. They lost my lug...

Beautiful place, friendly staff. They lost my luggage but did find it after 2 hrs...it had been delivered to wrong room. Room service trays stayed in hallway 24 hrs. We called front desk to inquire about robes our information said would be there and were told by a very nice young lady they would be sent right up...never saw them. Food was most excellent and as I said, staff is friendly and helpful.