Carmen Delahoz

Review of The Wyndham Hotel Philadelphia...

The hotel was very nice!.... The hotel and room wa...

The hotel was very nice!.... The hotel and room was very clean. The bathroom was very modern looking. I had double beds in the room. They were very comfortable. All the staff was extremely professional. I love this strip ( route 73) because there are so many restaurants and mini supermarkets so you can run and pick up food because its so close. They also had a huge parking lot, so parking was not an issue...

The few flaws I had were that I got lost bc the G.P.S was off from the location. It was only off by a few blocks, but it was frustrating going around and around in circles. I can't blame this part on the hotel, but I can say the fact that the hotel was somewhat hidden it made it hard to find at first. The hotel is very tall, but yet hidden simultaneously, so it' can be missed. I called the hotel and they did help. I called like 3 times and they were always calm and helpful.

The last major flaw was the refrigerator was not working in my room. I rely on refrigerators because I have a 1 year old who still drinks milk in the middle of the night. Plus, my 10 year old, husband and I like to drink our drinks in the evening as well. So, I thought that I didn't turn the refrigerator on properly lol but when I called them, they came and checked it. They informed me it was broken. They said they had no more refrigerators to switch with. But, I insisted that we needed to do something! So, the only option they had was to give me a huge bucket of ice so that my gallon of milk could fit, along with my other drinks, in the bucket. It all worked and everything stayed cold throughout the night, but, in a couple of hours, the ice turned to water and it started spilling and just got a bit messy. So, for such a nice hotel, it annoyed me to not have a refrigerator work. I informed them about this in the morning during checkout and the ladies were so accommodating and apologetic that they took a huge discount off of my room! That was a shocker.. I thought I should get a discount but didn't expect that much off...Very nice of them to do..

So, all in all, the refrigerator incident did annoy me because as I said above, I rely on refrigerators in hotels for my children. Plus, I normally use it to freeze my ice packs for my kids' milk and drinks when I go outside..... It's very hot out and milk can spoil. So, unfortunately I could not freeze my ice packs but the fact that they gave me a huge discount, with no problem, was accommodating. So, I gave them 4 stars because of the refrigerator problem, but other than that it was a very clean and nice place. And the staff at all times were professional. I would go there again,.