Service America has poor customer service. No one ...

Service America has poor customer service. No one knows an answer you get transferred multiple times. By end of call no resolution. I cancelled my service early Jan. I was charged for a monthly payment 1/23 which I was told would be refunded by mail still no check. Now 2/23 I am charged again for a service I do not have. I know this is going to be ongoing. I will be filing a claim against Service America as they are causing me undue stress, wasting my valuable time, and this company is borderline fraudulent if yuou ask me. They don't hold up true to what is offered on their contracts.