John Watton

Review of NH Barbizon Palace Amsterdam

We booked the hotel on the advice of the travel ag...

We booked the hotel on the advice of the travel agent that it was a 5 star rated hotel! When we arrived we booked in and given our key, when we entered the room we found the bedding wasn't very clean, it was stained. The sofa had dirty marks in it and non of the floors were clean. We called the front desk and they offered another room. We were taken to another one, Again in our opinion not 5 star. The third room we were shown to was, at best 4 star, on average 3 star. If you compare this hotel to a 5 star London hotel you will be disappointed. It's location is good for transport around the city, but if you pay for 5 star, you expect 5 star!