Alex Hewson

Review of Nevex Printing Centre

A perfectly pleasant experience placing my order. ...

A perfectly pleasant experience placing my order. I received a quick response and various quotes offered depending on paper type. However it went down hill from there. I ordered a small print run for some booklets I wanted (11 copies). Quality looked good and I was happy with the final result, but inexplicably there were only 8 copies. I queried this with the receptionist who agreed that was what I had ordered and that it would be a further 45 minutes to print the extra copies.

Whilst frustrating, she said she would refund for the difference. Just as I was about to leave I said I'd be back in an hour to pick up the remaining copies, but was told that she'd refunded me and couldn't now print the extra copies. I made it clear that I ordered 11 copies because I needed 11 copies and would return to pick them up in an hour.

After returning, the copies were ready but colours didn't match and I'm pretty sure the paper isn't the same weight, but by this stage I'd already lost the will.

Save yourself a headache and find a professional if you want a job done right. This will be the last time I use Nevex.