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Alexis Welch
Review of Eve Sleep

3 years ago

If I could review this company with NO stars I wou...

If I could review this company with NO stars I would.
Order a bed in good faith, take a day annual leave to take delivery of said mattress & frame.. Receive an email on delivery day at 11am to say sorry the frame is not in stock.. then second email saying BOTH mattress and Bed base are not in stock.. no clear date for re delivery & no clear in stock date apart from EARLY AUGUST. Plus to add insult to my time, because clearly I don't have a JOB or anything better to do than sit waiting for beds which don't arrive, 'we will inform you the day before delivery when back in stock' Because I really can afford to run my life like this!!!!!! No offer of true action no compensation and no clarity of delivery dates or time..... my advice DON'T BOTHER !! FYI Eve sleep this is not how you win a customer base or a good reputation!!

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