B

B Laguna

4 years ago

While Holiday Inn is currently running commercials...

While Holiday Inn is currently running commercials about re-branding their image we thought we would give them a try on our recent vacation to Bozeman, MT visiting family.
This property is not a place we would stay at again or recommend to anyone. There was mold in the room on the ceiling above the window. The carpet in the room (and hallways) was soiled. We stayed for 5 nights. On our last day at the property we left the room before 9:00 a.m. and returned after 9:00 p.m. Upon our return we walked into a room with the beds a mess and the bathroom towels on the floor. The room had not been serviced the entire day. When the beds were made (the previous days), they were done sloppy. Like it was rushed.
The beds were uncomfortable (sinking to the center). Was not able to get a good night's rest.
If this property is a reflection of the current advertisement of Holiday Inn's re-branding, it is likely we will not stay at another Holiday Inn property. There are many other establishments to select from with better accommodations for the value.

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