I placed an ordered based on what the person on th...

I placed an ordered based on what the person on the phone said and it was the wrong part. I requested to return the part and followed their return process. I included photos, but according to them it would take about 1 business for them to call me back. 5 days later, no phone call. I called them and they said that I never submitted the photos, which I did. The person on the phone was rude and said to send the photos. I just sent the photos again and will wait as instructed. Not the best customer service and return policy. Update, they are now saying that I have to pay for shipping to return the part, even though I called them to confirm the part was for my car. I will never purchase anything from them. Terrible customer service.