Terral Silcox

Review of Melbourne IVF

Initially I was given a vote of confidence of achi...

Initially I was given a vote of confidence of achieving a baby with this organisation.
Low & behold their bedside manner & care for this particular patient was much to be desired.
How can this promote a stress f7ree environment for a recipent?
The app they request you use isnt monitored & therefore causing additional followup.
My claim from Medicare rejected as receptionist hadnt registered referral.
When advised to pick up drugs to initiate transfer was not advised specifics with regards to payment for procedure.
Im now 3 weeks post embroyo transfer & I havent heard from my specialist.
Went in for 1st pregnancy test that I made an early appointment for due to work schedule was told no nurse available & sent off to Dorevitch collection centre which didnt open until sometime after my initial appointment.
I had to chase results calling clinic, leaving messages but receiving no call back.
Results in & the nurse claimed she was present on the day & unaware why i was turned away.
A followup test was required & yet again the referral was not organised.
After what is paid for this procedure the customer service is APPALLING.
Would highly suggest do your research of your specialist prior to taking this step as its not just your physical health at play but your mental health as well.
Stop promising what you fail to provide.

UPDATE ... coming up to 2 weeks post last pregnancy test & still no compassionate care callback. Obviously, NO CARE.