Crystal K

Review of Sofitel T5

Good hotel. I stay here every time I have an early...

Good hotel. I stay here every time I have an early morning flight. Rooms are big and clean. Good amenities. The big issues are: there are never any bell boys around to help with luggage (always have to wait), check in always takes a very long time, even in the member line, and parking is only free for 15 minute so given my two previous complaints, if you re dropping off bags before returning a rental car, you will inevitably spend more than 15 minutes finding for someone to take your bags and then have to pay for parking. There s also no loading bay to unload bags. Or there is one, but because there are no bell boys around you then end up having to take your bags out, wait in line, find concierge, and by then other cars are beeping to get through.