Donna Smano

Review of Boomtown Hotel Casino - Reno

Booked far in advance but upon arrival the girl sa...

Booked far in advance but upon arrival the girl said they were all booked up for the weekend (I arrived on a Thursday) so I d have to get a handicap accessible room. Thought that meant it would be a big room, but not the case. We are next to a loud elevator, window looks out onto the indoor pool with screaming kids. Who brings kids to casinos? Rude. Also the floors and walls are paper thin I could hear the elephant ballet upstairs at 6am every day, not to mention the shaking of the walls every time elephant family flushed the toilet. The shower faucet requires hulk super strength to turn on and sounds like you re opening the Hoover dam. Not sure why I even bothered booking in advance because I got the shittiest room in all of Boomtown anyway !

Guess I would ve got a better room if I was I was a casino reward member or an Asian tourist. Seems like they only care about the quality of your stay if you have a proven record of pumping money into their slots. Boomtown is a bust.

Oh yea, and the sheets were dirty even after we requested housekeeping to change the linens. Plus blood smeared across the bathtub. Why.

They actually offer their high quality linens for purchase, LOLOL NO THX.

On the bright side, I can t wait to go back to work on Monday.