Grace Cheung Review of Mackenzie Health
My 86-year-old dad is admitted to Mackenzie Health...
My 86-year-old dad is admitted to Mackenzie Health and we are planning the next phase of his care.
The physiotherapist on the unit wanted dad to go to rehab and applied for several locations without our consent and totally against our wishes.
She has never involved the family/patient in the application process. My dad got accepted to a location of HER choice, and we are pressured by the unit manager to make a decision.
We have repeatedly voiced our concern regarding this location. It is too far from home and it is impossible for us to travel and visit my dad everyday. Separating my dad, an old frail man, from his family is like a death sentence. My family is devastated.
We are being bullied in this discharge process. It is unethical to apply for a discharge location without patient's consent. It is a callous act to ignore the wish of a frail elderly and his family.
If I can give a negative rating to this hospital, I won't hesitate to do so.
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