I live quite far away but used Toyota Southside tw...

I live quite far away but used Toyota Southside twice for my old 2003 Rav4 car.

A few years ago I had taken it to a local mechanic as it had transmission issues. They told me it needed a completely new transmission, and it would take up to two weeks to get all required parts from Toyota and get it all fixed. Wanted a second opinion I took the car into Toyota Southside to see what they would say, and see how quickly they could fix it, given they would have the parts there.



A few weeks I had the same transmission issue again. Before they even did the inspection I discussed the issue with their engineer (TW). He was up front before they started doing any work on it and told me, given the history of the car it would now have to get the transmission changed, there was no other cheaper fix. Given it was an old and tired car, I then decided to give to finally scrap it and get a new one.

My rating above is based on the fact they managed to bring life into my old car the first time even though they had said it was likely not to work, and the second time around they gave me full advise before charging me anything, instead of taking my money for an inspection and then giving me the bad news afterwards which a less reputable service garage might have done.

Full marks to TW and the team at SouthSide Toyota.