Anne Kimsey

Review of Nordstrom

Best selection of any brick and mortar department ...

Best selection of any brick and mortar department store and there are some fun features. (A chandelier made of Hermes scarves you can walk into! Interactive maps! A bar!) But the bright lights and shiny floors and blaring announcements for help in women's shoes give it an atmosphere that's more like an airport or a Wal-Mart.

Also, the famous customer service that you used to be able to get for any pair of shoes seems to only be present in the luxury areas of the store (high end shoes, wedding suite). If you're trying on normal shoes you'll get a harried sales associate who shoves a pair of the shoe that they're supposed to be selling this month down your throat.